The Payment Request message allows you to ask your guests to make a payment when there is an outstanding amount to be charged; Either because the payment FAILED or due to a processing ERROR.
It can be set up to be sent AUTOMATICALLY when a payment fails, otherwise you can send it ON DEMAND.
Here are the steps on how to set up the Automated Payment Request:
Lastly, you can copy the Email text and paste it to the “SMS Text Field” for those guests who will opt-in for SMS text message notification.
Once saved it will appear in the custom messages tab.
Watch our video tutorial:
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