Kigo has integrated the Booking.com messaging API and from now on you can message your Booking.com guests from our Unified Inbox.
It's a connection that allows importing in Kigo the messages that you receive from guests in your Booking.com account. It also allows you to respond from Kigo and the response will be sent to Booking.com, so the guests will receive it in their Booking.com account or App.
Any guest message sent from their Booking.com account can be seen in Kigo. This includes only Post-booking messages since Booking.com doesn't have the possibility for guests to contact the host before booking.
You are also able to start the conversation with the guest.
All messages will be available in the Inbox section and the last sent or received is also shown in the reservation itself.
Once Sent, the conversation will appear in the Inbox Section
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