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New/Edit Turn Day Rule

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Universal Search Term: To quickly locate this page, search for Turn Day Rule.

Location: Setup – Booking Engine – Booking Rules – New – Turn Day Rule

Required Setup: To view this page, you must have the General Manager role, or a custom role that includes the "Solution" permission.

Scope: This feature is available in all versions of Kigo.

About the Turn Day Rule Page

From here, you can create a new turn day rule, make changes to an existing turn day rule, or view detailed information about the rule. Turn days are defined as one or more days of the week that someone can check-in or check-out of a property. For example, you may choose to specify Sunday as the day that all check-ins, check-outs, and cleaning tasks occur.

You may choose to make the turn day rule active during a specific date range. For example, you may choose to have a strict turn day policy during your busy season, and a more relaxed turn day rule active during the slower season. When strict turn day rules are enacted, guests are restricted to specific check-in and check-out dates. A guest cannot create a booking unless the check-in and check-out dates fall on specified turn days.

Finally, you can choose whether to apply this rule to one property, multiple properties, or all properties.

Turn Day Rule Page

Some common actions that you can performed include:

  • Creating a Turn Day Rule.
  • Modifying an Existing Turn Day Rule.
  • Deleting an Existing Turn Day Rule.
  • Changing the Status of a Turn Day Rule.

Field Definitions

General

  • Name: This is a short and descriptive name or label for the booking rule. This field is required.
  • Status: This is the current status of the booking rule. When you create a new booking rule, the Status is Active by default. If you change the status to Inactive, the booking rule is not applied. This field is required.
  • Applicability: This option defines how the booking rule is applied.
    • Applies to All Properties: When selected, the booking rule is applied to all properties. This is the default selection.
    • Property-Specific: When selected, the booking rule is only applied to the properties that you choose. When this option is selected, click Apply to Multiple Properties to view or set the properties that use this booking rule.
  • Start: This is the first date that the rule should be applied to future bookings. This rule does not affect previously created bookings. This field is optional. If left blank, the rule is active as soon as it is created and saved.
  • Stop: This is the last date that the rule should be applied to future bookings. This rule does not affect previously created bookings. This field is optional. If left blank, the rule is active for all future bookings, once it is created and saved.
  • Valid Turn Days: This is the day or days of the week that the guest must check in. Selected days are valid turn days.

Advanced

  • Allow Check Out on Any Day: If this option is not selected, then the guests must create a booking where the arrival and departure days are on days of the week that are identified as valid turn days. If this option is selected, then the guest can check out on any day of the week. When selected, this enforces turn days for check-in, but not for check-out.

Notes

The text entered here provides an internal note function, where you can add any information that you wish to clarify the function of the booking rule. This text only appears on this page.

Creating a Turn Day Rule

  1. From the Booking Rules summary page, click New, and then choose Turn Day Rule.
  2. In the General section, complete the following fields:
    • Enter a short, descriptive name for the booking rule in the Name field. This field is required.
    • Choose the Status of the booking rule. By default, the "Active" option is selected, which means that the booking rule is available for use as soon as you save it. If you don't want the booking rule to be available immediately, choose the "Inactive" option instead.
    • Choose how the booking rule is applied to the properties in the Applicability drop-down list. There are two available options:
      • If you want the booking rule to all properties, select the "Applies to All Properties" option.
      • If you want the booking rule to only apply to certain properties, select the "Property-Specific" option.
    • If you don't want this booking rule to be applied immediately, enter the Start date. This is an optional field. The booking rule does not be applied to booking reservations until the date that you specify here.
    • If you want to stop this rule from being applied in the future, enter the Stop date. This is an optional field.
    • Choose the Valid Turn Days by selecting the check boxes for any applicable turn days. Any day selected here is considered a turn day.
  3. If you selected the "Property-Specific" option for the Applicability drop-down list, complete these additional steps to assign the specific properties. You do not need to complete these steps if you selected the "Applies to All Properties" option.
    • Click Save.
    • Click the Apply to Multiple Properties button. The Properties/Rooms page opens.
    • Select the check box for any properties that you want to apply this booking rule to. To select all properties, click All. To remove all properties, click None.
    • Click OK to save the properties and return to the booking rule page.
  4. In the Advanced section, you can optionally choose to Allow Checkout on Any Day, by selecting the associated check box.
  5. In the Public Description section, enter any text that you want to include as a disclosure statement that explains the rule. This information appears to prospective guests on InstaSites and third-party booking channels.
  6. In the Notes section, add any information that you want to include as part of the booking rule. This information can be used to clarify the function of the booking rule. This information only appears on this page.
  7. In the Advanced section, select the Allow Checkout on Any Day check box if you want to use this turn day rule to regulate check-ins only. When selected, the guest can choose to check out on any day, but check-in dates must fall on the selected turn day(s).
  8. Click Save to save your changes.

Modifying an Existing Turn Day Rule

  1. From the Booking Rules page, use the search filters to locate the booking rule that you want to work with.
  2. Click anywhere on the row with the booking rule that you want to modify. The booking rule detail page opens.
  3. Make any needed changes, and then click Save to save your changes.

Deleting an Existing Turn Day Rule

  1. From the Booking Rules page, use the search filters to locate the booking rule that you want to delete.
  2. Select the check box next to the rule (or rules) that you want to remove.
  3. Click More Actions, and then choose Delete. A confirmation message opens.
  4. Click OK to delete the booking rule, or click Cancel to retain the selected booking rule.

Changing the Status of a Turn Day Rule

  1. From the Booking Rules page, use the search filters to locate the booking rule that you want to work with.
  2. Select the check box next to the rule (or rules) that you want to modify.
  3. Click Set Status. You can choose between:
    • Set Selected Records to Inactive: This sets the booking rule(s) to inactive, which means that the booking rule is not applied to applicable bookings.
    • Set Selected Records to Active: This sets the booking rule(s) to active, which means that the booking rule is applied to applicable bookings.

Additional Information/Related Topics

Booking Rules

New/Edit Minimum Stay Rule

New/Edit Online Charge Rule

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