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New/Edit Minimum Stay Rule

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Universal Search Term: To locate this page quickly, search for Min Stay Rule.

Location: Setup – Booking Engine – Booking Rules – New – Min Stay Rule

Required Setup: To view this page, you must have the General Manager role, or a custom role that includes the "Solution" permission.

Scope: This feature is available in all versions of Kigo.

About the Minimum Stay Rule Page

From here, you can create a new minimum stay rule, make changes to an existing minimum stay rule, or view detailed information about the rule.

You can create minimum stay rules to require that guests create bookings for a minimum number of nights. For example, many vacation rentals may choose to require a seven day stay during the peak rental season in order to maximize occupancy and revenue.

You can also choose to make the stay requirement valid for a specific date range. Using the same example, you may choose to shorten the minimum stay rules for off season rentals.

Finally, you can choose whether to apply this rule to one property, multiple properties, or all properties.

Minimum Stay Booking Rule Page

Some common actions that you can perform here include:

  • Creating a Minimum Stay Rule.
  • Modifying an Existing Minimum Stay Rule.
  • Deleting an Existing Minimum Stay Rule.
  • Changing the Status of an Online Charge Rule.

Field Definitions

General

  • Name: This is a short and descriptive name or label for the booking rule. This field is required.
  • Status: This is the current status of the booking rule. When you create a new booking rule, the Status is Active by default. If you change the status to Inactive, the booking rule is not applied. This field is required.
  • Applicability: This option defines how the booking rule is applied.
    • Applies to All Properties: The booking rule applies to all properties. This is the default selection.
    • Property-Specific: The booking rule only applies to the properties that you choose. When this option is selected, click Apply to Multiple Properties to view or set the properties that use this booking rule.
  • Min Stay: This is the minimum number of nights a guest must stay in order to book the reservation. If needed, this requirement can be overridden by the staff member making the reservation in Kigo, but this requirement cannot be overridden by a guest making the reservation online through an Kigo web site, or by a third-party booking channel.

Apply this rule when dates of stay are in this date range

  • Beginning: This is the first date that the rule applies to future bookings. The rule is applied when either the check-in or check-out occurs between the Beginning and End dates. This rule does not affect previously created bookings. This field is optional. If left blank, the rule is active as soon as it is created and saved.
  • End: This is the last date that the rule applies to future bookings. The rule is applied when either the check-in or check-out occurs between the Beginning and End dates. This rule does not affect previously created bookings. This field is optional. If left blank, the rule is active for all future bookings once you create and save it.

Public Description

The text entered here is used as a disclosure statement that appears on Kigo web sites and third-party booking channels that informs the guest that a minimum stay is required for reservations.

Notes

The text entered here provides an internal note function, where you can add any information that you wish to clarify the function of the booking rule. This text only displays on this page.

Creating a New Minimum Stay Booking Rule

  1. From the Booking Rules summary page, click New, and then choose Min Stay Rule.
  2. In the General section, complete the following fields:
    • Enter a short, descriptive name for the booking rule in the Name field. This field is required.
    • Choose the Status of the booking rule. By default, the "Active" option is selected, which means that the booking rule will be available for use as soon as it is saved. If you don't want the booking rule to be available immediately, choose the "Inactive" option instead.
    • Choose how the booking rule is applied to the properties in the Applicability drop-down list. There are two available options:
      • If you want the booking rule to apply to all properties, select the "Applies to All Properties" option.
      • If you want the booking rule to apply only to certain properties, select the "Property-Specific" option.
    • Enter the minimum number of nights that the guest is required to stay in the Min Stay field.
  3. If you selected the "Property-Specific" option for the Applicability drop-down list, complete these additional steps to assign the specific properties. You do not need to complete these steps if you selected the "Applies to All Properties" option.
    • Click Save.
    • Click the Apply to Multiple Properties button. The Properties/Rooms page displays.
    • Select the check box for any properties that you want to apply this booking rule to. To select all properties, click All. To remove all properties, click None.
    • Click OK to save the properties and return to the booking rule page.
  4. In the Apply this rule when dates of stay are in this date range section, complete the following fields:
    • If you don't want this booking rule to be applied immediately, enter the Beginning date. This is an optional field. The booking rule applies to booking reservations until the date that you specify here.
    • If you want to stop this rule from applying in the future, enter the End date. This is an optional field.
  5. In the Public Description section, enter any text that you want to include as a disclosure statement that explains the rule. This information appears to prospective guests on Kigo web sites and third-party booking channels.
  6. In the Notes section, add any information that you want to include as part of the booking rule. This information can be used to clarify the function of the booking rule. This information only displays on this page.
  7. Click Save to save your changes.

Modifying an Existing Minimum Stay Rule

  1. From the Booking Rules page, use the search filters to locate the booking rule that you want to work with.
  2. Click anywhere on the row that displays the booking rule that you want to modify. The Booking Rule Detail page opens.
  3. Make any needed changes, and then click Save to save your changes.

Deleting an Existing Minimum Stay Rule

  1. From the Booking Rules page, use the search filters to locate the booking rule that you want to delete.
  2. Select the check box next to the rule (or rules) that you want to remove.
  3. Click More Actions, and then choose Delete. A confirmation message displays.
  4. Click OK to delete the booking rule, or click Cancel to retain the selected booking rule.

Changing the Status of a Minimum Stay Rule

  1. From the Booking Rules page, use the search filters to locate the booking rule that you want to work with.
  2. Select the check box next to the rule (or rules) that you want to modify.
  3. Click Set Status. You can choose between:
    • Set Selected Records to Inactive: This sets the booking rule(s) to inactive, which means that the booking rule does not apply to applicable bookings.
    • Set Selected Records to Active: This sets the booking rule(s) to active, which means that the booking rule applies to applicable bookings.

Additional Information/Related Topics

Booking Rules

New/Edit Online Charge Rule

New/Edit Turn Day Rule

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