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Commissions

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Universal Search Term: To locate this page quickly, search for Commissions.

Location: App – Accounting – Commissions

Required Setup: To view this page, you have one of the following roles: General Manager, Marketing Manager, or a custom role that includes the permissions for any of these roles.

Scope: This feature is available in all versions of Kigo.

About the Commissions Page

From here, you can manage existing management commissions and create new management commissions. The commission rules that you configure here specify the amount to charge the owner for using your property management services. Commission-based pricing is a standard pricing model for vacation rental property management. By configuring commission rules here, Kigo automates commission calculations.

When you create a commission, you can choose from a variety of options, including whether to charge a flat rate commission or a percentage of the booking fee. You can also choose to apply the commission to all owners, or specific owners.

Commissions Page

The top section of this page includes a variety of search filters that you can use to help find a specific commission. The lower section of the page lists the commissions. The most recently added or modified commissions appear first. Twenty records appear at a time. If there are more than twenty results, you can use the links at the bottom of the page to view more results.

Some common actions that you can perform include:

  • Creating a New Commission.
  • Making Changes to an Existing Commission.
  • Changing the Status of a Commission.
  • Deleting a Commission.

Field Definitions

Search Filters

Use the search filters at the top of the Commissions page to locate existing commission records that you want to work with. You can use any or all of the following options to locate a specific commission. Once you enter the search criteria, click Search, and the Commissions List updates.

  • Name: To filter the list by the commission name, enter some or all of the commission name here, and then click Search. All matches appear in the Commissions List.
  • Type: To filter the list of commissions based on commission type, select the type from this drop-down list, and then click Search. All matches appear in the Commissions List.
  • Status: To filter the list based on commission status, select "Active" or "Inactive" from the drop-down list, and then click Search. All matches appear in the Commissions List.

Commissions List

This list shows commissions based on the search criteria entered. Recently added or modified commissions appear first.

  • Name: This is the name of the commission.
  • Type: This is the commission type. Currently, the only type of commission is "Manager Commission."
  • Rate: This is the rate of the commission. You can make the rate a percentage or a flat amount.
  • (Applicability): The icon shown in this column indicates how the commission is applied.

Creating a New Commission

  1. From the Commissions page, click New. The Commission page opens.
  2. Enter the Name of the commission, as you want it to appear on commission statements. This field is required.
  3. By default, the Status of the commission is set to Active, which means that you can use the commission as soon as you save it. If you do not want to use this commission immediately, click the drop-down list and choose Inactive instead.
  4. Choose the Applicability of the commission. There are two options available:
    • Applies to All Owners: Choose this option if you want the commission to apply to all owners.
    • Applies to Specific Owners: Choose this option if you want to apply this commission to certain owners. If you choose this option, you also need to assign the commission to specific owners at the Owners page.
  5. At the Amount drop-down list, choose whether you want to base the commission on a Percentage or a Flat Rate.
  6. In the Amount field, enter the percentage or dollar value of the commission. For example, if you want to create a 30% commission, you enter 30 here, and choose Percentage. If you want to create a $10 commission, you enter 10 here, and choose Flat Rate.
  7. In the Options section, choose how the commission is calculated. Different options are available, based on the kind of commission specified in the Amount drop-down list:
    • If you are creating a percentage-based commission, choose from the following:
      • Gross Rate Per Booking: Select this check box if you want the commission to calculate based on the total amount of the booking.
      • Calculate Off of Transaction Amount: Select this check box if you want the commission to calculate based off of the transaction amount instead of the booking rate.
      • Only Applies to Credit Card Transactions: Select this check box if you only want to charge this commission for credit card transactions. This option is only available if you select the "Calculate Off of Transaction Amount" option.
    • If you are creating a flat rate commission, choose from the following.
      • Flat Rate Per Period: Select this check box if you want the commission to only generate once per period. This commission is not linked to specific bookings.
      • Calculate Based on Num of Nights: Select this check box if you want the commission to calculate using the number of nights that the guest stayed. In this case, the Amount charges for each night of a guest's stay.
      • Calculate Based on Num of Transactions: Select this check box if you want the commission to calculate using the number of transactions the guest made. In this case, the Amount charges for each transaction.
      • Gross Rate Per Booking: Select this check box if you want the commission to be a set amount for each booking. The commission is not linked to the number of nights, but instead the Amount charges for each booking.
      • Calculate Off of Transaction Amount: Select this check box if you want the commission to calculate based off of the transaction amount instead of the booking rate.
      • Only Applies to Credit Card Transactions: Select this check box if you want the commission to calculate only for credit card transactions. This option is only available if you select the "Calculate Off of Transaction Amount" option.
  8. Add any additional Notes that help clarify the purpose of the commission. This information is for internal use, and only appears here.

Making Changes to an Existing Commission

  1. From the Commissions page, use the search filters to locate the commission that you want to work with.
  2. To make changes to a specific commission, click anywhere on the row where the commission is in the Commissions List. The Commission page opens, and shows detailed information about the commission that you've selected.
  3. Make any necessary updates to the fields.
  4. Click Save.

Changing the Status of Commissions

  1. From the Commissions page, use the search filters to locate the commission that you want to work with.
  2. Locate the specific commission or commissions that you wish to change the status of, and select the associated check boxes.
  3. Click Set Status, and then choose one of the options below:
    • Set Selected Records to Inactive: Choose this option to change the status of the selected commissions to inactive.
    • Set Select Records to Active: Choose this option to change the status of the selected commissions to active.
  4. The change is effective immediately.

Deleting Commissions

  1. From the Commissions page, use the search filters to locate the commission that you want to delete.
  2. Locate the specific commission or commissions that you want to remove and select the associated check boxes.
  3. Click More Actions, and then choose Delete. A confirmation message opens.
  4. Click OK to delete the commissions, or click Cancel to return to the Commissions page without deleting any records.

Additional Information/Related Topics

Commission
Owners
Owner

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