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Properties Icon Properties > Management Icon Management > All Properties

The All Properties page has two sections. The top section includes a variety of search filters that you can use to help find a specific property. The lower section of the page lists the properties. Property records added or modified most recently are listed first. Up to ten property records appear at a time. If there are more than 10 results, you can use the links at the bottom of the page to view more results.

A property is one or more vacation rental units that share similar attributes, including location, size, decor, amenities, view, and rental rate. If you're unsure if two units should be part of the same property, imagine a situation where a guest must move between the two units. If the guest would be satisfied with each unit as an equivalent substitute for the other, then the units are similar enough to be part of the same property.

Grouping units by property makes things easier for prospective guests. When multiple units are associated with a property, guests can make a single booking for multiple units in a property by selecting multiple units on the reservation. If each unit was defined a separate property, the guest would have to make multiple bookings, one for each unit.

Managing multiple units associated with a single property also eases management tasks. Rental rates, fees, taxes, and other attributes are managed at the property level and are automatically inherited by each unit. If a guest checks in and finds an issue with their unit, you can quickly identify other similar units to move them to.

You can use different properties to differentiate between different unit types. For example, if you have a resort with rooms that are equal, except half of the units have a beachfront view, you could set up two properties: the first property would contain the units with the beachfront view, while the second property would contain units that do not have a beachfront view.

You can organize multiple properties by associating them with Developments.

For each property, you can manage descriptive text, photos, and configuration information. Many sources use this information, including Kigo, Kigo websites, and third-party marketing channels such as VRBO.

All_PropertiesSome common actions that you can perform here include:

  • Adding a New Property
  • Deleting an Existing Property
  • Removing Sample Data from Properties
  • Changing the Status of a Property
  • Modifying an Existing Property
  • Changing the Property ID for a Property

Before You Begin

To view this page, you must have one of the following roles: General Manager, Marketing Manager, or a custom role that includes the permissions for either of these roles.

Adding a New Property

This procedure provides a brief overview of adding a property. For a more detailed explanation, see New/Edit Property.

  1. To add a new property, click New.
  2. At the General tab, complete the following sections:
    • Description: This section includes the description information used throughout Kigo, as well as Kigo websites, and any third-party booking channels. Providing detailed information here can improve your Search Engine Optimization (SEO) rankings.
    • Details: In this section, provide specific details about the units in this property, including the number of bedrooms, the number of bathrooms, and the size of the units.
    • Tags: In this section, select the appropriate tags. Tags can help organize and find properties and units. Tags are user-defined, and you can customize tag for your company.
  3. At the Photos tab, add images of your property using the Add an Image or Add Multiple Images buttons.
  4. At the Amenities tab, choose any applicable amenities for this property.
  5. At the Units tab, you can define multiple units for this property. You also specify the owner, cleaning vendor, or maintenance vendor for each unit individually.
  6. At the Policies tab, you can customize and add unique check-in instructions for units at this property. This information is included in e-mail messages sent to the guest.
  7. At the Advanced tab, complete the following sections:
    • Fees: Select any applicable fees for this property.
    • Taxes: Select the taxes that apply to this property. These taxes are included in booking estimates and appear on the guest's bill.
    • Booking Rules: Select any booking rules that apply to this property.
    • Other: Optionally, make changes to the availability and visibility of the units associated with the property.
    • Internal Notes: Add any additional internal notes about the property here. These notes are not shared with guests and do not appear on Kigo websites or third-party booking channels.
  8. Click Save.

    Before guests can book a property, you must also define the rates and availability.

Deleting an Existing Property

  1. Locate the property. If needed, use the search filters to locate the property record.
  2. Select the associated check box on the left side of the row. If you want to delete several property records, select the check box for each property.
  3. Click More Actions, and then choose Delete.
  4. A confirmation message appears. Click OK to delete the property, or click Cancel to return to the Properties page without deleting the record.

Removing Sample Data from Properties

  1. Locate the property. If needed, use the search filters to locate the property record.
  2. Select the associated check box on the left side of the row. If you want to delete the sample data from several property records, select the check box for each property.
  3. Click More actions, and then choose Remove all sample data. A confirmation message appears at the top of the page once the sample data is removed.

Changing the Status of a Property

  1. Locate the property. If needed, use the search filters to locate the property record.
  2. Select the associated check box on the left side of the row. If you want to change the status of several property records, select the check box for each property.
  3. Click Set Status, and then choose the status that you wish to apply. There are two options:
    • Set Selected Records to Inactive: If you choose this option, then the selected property records are marked as inactive. The status icon in the ID column changes from green to red.
    • Set Selected Records to Active: If you choose this option, then the selected property records are marked as active. The status icon in the ID column changes from red to green.

Modifying an Existing Property

  1. Locate the property. If needed, use the search filters to locate the property record.
  2. Click anywhere on the row that contains the property that you want to change. The Property page opens.
  3. Make any necessary changes to the General tab, Photos tab, Amenities tab, Units tab, Policies tab, and Advanced tab.
  4. Click Save.

Fields

Search Filters

Use any combination of the search filters below to search for existing properties.

By default, not all of the filters appear. To view all search filters, click the More Options link. Once you've entered your search criteria, click the Search button to update the property list.

  • Headline: If you want to locate a property based on the descriptive headline information, enter the search terms here. The system returns any property headlines that contain your search terms. Alternately, you can choose any existing headline from this drop-down list.
  • Category: If you want to locate a property based on the category, choose a category from this drop-down list. All property categories used by your property management company are available here. By default, the search includes all categories. 
  • Status: If you want to locate a property based on the status, choose a status from this drop-down list. Possible options include:
    • All: This returns all properties, including active, inactive, and newly entered properties that are still pending approval. This is the default option.
    • Active for Rent: This returns all properties that are active for rent.
    • Inactive: This returns all properties that have an inactive status.
    • Entered - Pending Approval: This returns all newly created properties not yet approved for rental.
  • ID: If you want to locate a property based on the unique record ID number used by Kigo, enter the ID number here. You must enter the full ID number. You cannot perform a search using a partial ID number.
  • Owner: If you want to filter properties based on the property owner, choose an owner from this drop-down list.
  • Development: If you want to filter properties based on the development associated with each property, select the development from this drop-down list.
  • City: If you want to filter properties by city, enter the full or partial city name here. This field only appears if you click the More options link.
  • State: If you want to filter properties by state, enter the full or partial state name here. This field only appears if you click the More options link.
  • Neighborhood: If you want to filter properties by neighborhood, enter the full or partial neighborhood name here. This field only appears if you click the More options link.
  • County: If you want to filter properties by county, enter the full or partial county name here. This field only appears if you click the More options link.
  • Postal Code: If you want to filter properties by postal code, enter the full or partial postal code here. This field only appears if you click the More options link.
  • Country: If you want to filter properties by country, enter the full or partial country name here. This field only appears if you click the More options link.
  • Address: If you want to search for properties by the street address, enter the full or partial street address here. This field only appears if you click the More options link.
  • Amenity: If you want to search for properties by a specific property feature, select the amenity from the drop-down list. The amenities listed here vary by location, but may include items such as "Pet Friendly," or "Hot Tub." This field only appears if you click the More options link.
  • Solution: If you use Kigo to support multiple companies (solutions), you can filter the properties based their associated solution. To use, select the solution you want to filter by from this drop-down list.

Property List

Properties appear based on the search criteria that you entered. If you want to view or make changes to a property listed here, click anywhere on the row that lists the property to open the Edit Property page.

  • ID: This is the unique record identification number, preceded by a small, round status indicator. Active properties have a green indicator, while inactive properties have a red indicator.
  • Headline: This is the unique and descriptive internal name defined for the property.
  • Location: This is the general location for the property including the city and the state or province. If the property is part of a development, the development name is listed here, too.
  • Category: This is the broad category type of the property, such as "Apartment," or "Condo." This column also includes key information about the property, including the number of beds, number of bathrooms, and occupancy of the property.
  • Score: This is the data quality score, calculated based on the description and images added for the property. A high data score means that the property description and details are optimized for online booking. The highest possible data score is 5/5. Scores with a rating of 4/5 or higher are highlighted green, indicating a high data score. Scores with a rating of 3/5 or lower are highlighted red, indicating a low data score. You can only distribute properties to your website and channels if they have a high data score.
  • (Related Links): Click the View on public website link to view the property detail page on the public website in a new tab or window. This is how prospective guests view your property online.

    Additional Information/Related Topics

    New/Edit Property

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